Navigate to the Administraion and then the API reference guide.
Under "user" in the API reference there is an API call for "Get a paginated list of users"
Set Domain ID (this is typically 1)
Toggle "Includesystem" to true
Toggle "IncludeDisabled" to true
You may need to increase page size or search for a specific user but this is not required.
Click Try it out
The response body should return a list of users.
You would collect the username that is locked and then navigate to "Unlock a user account that was locked due to too many invalid/failed login attempts" under the User API header.
Input the domain Id and the user id and click try it out. This should reset the system user account.
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