When running a compliance and assessment report against a device or device group, the SCI score of a device will show as 0.0, even if the device fails one or more controls. When looking at the device dashboard in Security Manager, the SCI key performance indicator will show no data:
Running a compliance and assessment report does not force the SCI score to be calculated. Because of this, if the device has never had an SCI score it will show as 0.00 in the report.
Assign the device or device group in question to an assessment in the administration section. When the assessment executes, the SCI score of the device(s) will be calculated. The next time a compliance and assessment report is run, the SCI score will properly display.