Issue ID "PAN-111048" (https://docs.paloaltonetworks.com/pan-os/8-1/pan-os-release-notes/pan-os-8-1-addressed-issues/pan-os-8-1-8-addressed-issues.html).
The Panorama issue above is affecting our ability to normalize/display all user-objects on Policy Planner design stage for any version pre - 8.25.5
Some users may show but the majority will be missing from the corresponding drop-down menu.
A fix for this issue had been included on FMOS 8.25.5, however an upgrade to Panorama 8.1.8 is required on the Firewall side.
Article is closed for comments.