You must generate a new license in the following situations:
- You changed the IP Address of your application server.
- You want to monitor a device that is not already licensed.
- You want to use an add-on application, such as Policy Planner or Policy Optimizer, but have not purchased a license for it.
- You added new customers to your product license in an MSSP deployment.
You can generate a license in the User Center. You must have a User Center account with Account Administrator permissions and a valid software subscription.
To generate a new product license, complete the following steps.
1. Log in to https://usercenter.firemon.com .
2. Click Licenses.
3. Click Download in the Production License or Eval License (for evaluation users only) section.
4. Upload the new license in the Administration application.
Upload a Product License
A product license must be uploaded in the following scenarios:
- You have just purchased the Security Intelligence Platform.
- You have purchased a new license from Sales for additional devices or add-on applications.
- You have changed your application server’s IP address.
- You added new customers to your product license in an MSSP deployment.
Prerequisite: You must first generate a license in the User Center.
You will be prompted to upload a product license when your evaluation period expires (evaluation users only)
and when your Security Manager license expires.
1. On the toolbar, click Access.
2. On the menu, click License.
3. Click Upload.
4. In the Upload License dialog box, click Choose File to browse for and select the license file to
upload, and then click Open.
5. Click Upload.
If your license is expired, please contact your FireMon sales representative.
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